GroundRelay

Privacy information

GroundRelay is operated by Sergio Fuentes. For questions about personal data, contact [email protected].

What we collect and why

When you send a brief, we collect the name, company, work email, country and details you provide, plus an optional phone number. We use this information to review your request, respond to you and discuss a possible service relationship. We do not use brief submissions for marketing lists.

The legal basis is our legitimate interest in responding to B2B enquiries and, where relevant, taking steps at your request before a possible agreement. The required fields are needed to identify your request and reply; the phone number and brief type are optional.

How it is handled

The form is hosted by Cloudflare. Valid non-spam submissions are stored in Cloudflare KV for up to 90 days. A copy is sent to our Namecheap Private Email mailbox and forwarded to the operator's Gmail inbox to handle your enquiry. If you contact us by email, Namecheap Private Email handles that correspondence and forwards a copy to the same Gmail inbox. Access is limited to people handling GroundRelay enquiries.

We use Cloudflare Turnstile to reduce automated form spam. For repeated-submission prevention, we temporarily derive a hash from the request's source IP address; the rate-limit record expires after 15 minutes. Submissions classified as spam are not emailed or counted as leads. We retain only their classification, time and matched spam-signal labels in a separate Cloudflare KV record for 14 days, without the submitted message or contact details.

We use Cloudflare Web Analytics to understand aggregate visits and page performance. It does not use cookies or identify individual visitors. For personalised links sent in B2B outreach, we also count visits by the short referral code in the link so we can see which outreach message generated a visit. We store only the code and daily count in Cloudflare KV for up to 90 days; these metrics do not contain an IP address, name or email. Email providers and security tools may automatically check links, so a recorded visit does not always mean a person opened the page.

Your choices

You can ask to access, correct or delete your data, or object to or restrict processing, by emailing [email protected]. You can also contact the Spanish Data Protection Agency (AEPD) if you have a concern.

Please do not send sensitive personal information in the form. If a brief contains traveller details, contact us first so we can agree a suitable way to handle them.

Last updated: 25 September 2026.